Shipping and Returns

SHIPPING INFORMATION

at17c uses Postnord for domestic (Denmark) and international orders.

All orders are fully traceable.

As soon as we dispatch your order you will receive an email with a tracking number. We dispatch within our office’s opening hours (Monday-Friday).

RATES

All our shipping-rates are based upon weight and location.

DENMARK:
- Postnord MyPack Collect - 40DKK
- Postnord MyPack Home - 50DKK
- Pick-up at our Copenhagen office: 0DKK

EUROPE: (Germany, Sweden, Belgium, Finland, France, The Netherlands, Luxembourg, Monaco, Poland):
- Postnord MyPack Collect - 10EUR
- Postnord MyPack Home - 15EUR

REST OF EUROPE:
- Calculated at checkout

REST OF THE WORLD:
- Calculated at checkout

DELIVERY TIMES

All delivery times are estimates. Additional transit time may occur - especially for remote areas or offshore islands. Please allow processing time prior to dispatching.

DENMARK: 1-3 weekdays

THE FAROE ISLANDS: 4-11 weekdays

GREENLAND: 17-35 weekdays

EUROPE:

- Zone 1: Germany, Sweden, Belgium, The Netherlands and Luxembourg: 2-3 weekdays

- Zone 2: Iceland, France, Italy, Monaco, Switzerland, Austria, Liechtenstein: 3-4 weekdays

- Zone 3: Slovakia, Slovenia, Czechia, Poland, Bulgaria, Estonia, Ireland, Croatia, Latvia, Lithuania, Portugal, Romania, Spain, Hungary: 3-6 weekdays

- Zone 4: UK, Andorra, Bosnia and Herzegovina, Cyprus, Kosovo, Malta, Moldova, Montenegro, San Marino, Serbia, Vatican City, Greece: 4-7 weekdays

- Rest of Europe: 7-15 weekdays

THE WORLD:

- Zone 1: United States, Australia, Canada, Hong Kong, Indonesia, Japan, China, Malaysia, New Zealand, Singapore, South Korea, Taiwan: 6-10 weekdays

- Rest of the world*: 10-15 weekdays

* We do currently not ship to the following countries: Nicaragua, Somalia, Syria, Sudan, Yemen, Russia and Belarus.

PICK-UP:

We offer pick-up at our Copenhagen office. Pick-up can be arranged every weekday 9-17. Contact us on e-mail to book an appointment.
E-mail: contact@at17c.com.

RETURN POLICY

at17c offers returns within 14 days of receiving the product.

NB: We do currently not accept returns on any of our limited edition products.

Returned goods must be unworn, unwashed, free of stains and odour, in their original packaging and containing all tags, or will otherwise not be accepted.

Return shipping costs are the responsibility of the customer.

Please note that you are responsible for the product until it reaches us, so we strongly advise you to send the package with a traceable service, so it can be located.

We only accept packages sent directly to the address below.

Return address:

Borgergade 17c

1300, Copenhagen K

Denmark

ATT: at17c returns

at17c is not responsible for any delays after dispatching your order.
at17c is not responsible for paying any taxes, fees or customs.